Cancellation policy

Purchase Options Cancellation Policy

Last Updated: July 2026

This Purchase Options Cancellation Policy outlines the terms governing the cancellation of orders placed through Fashino World. By placing an order on our website, you agree to the terms described below.

1. Order Cancellation by Customer

Customers may request cancellation of an order before it has been processed or dispatched from our warehouse.

To request a cancellation, please contact our customer support team as soon as possible with your:

  • Order ID
  • Registered Email Address
  • Mobile Number

If the order has not yet been shipped, we will process the cancellation and initiate a refund, where applicable.

2. Orders That Cannot Be Cancelled

Once an order has been:

  • Packed
  • Shipped
  • Handed over to the courier partner
  • Marked as dispatched

it can no longer be cancelled.

If eligible, you may request a return after delivery in accordance with our Return & Refund Policy.

3. Cancellation by Fashino World

We reserve the right to cancel any order under certain circumstances, including but not limited to:

  • Product is out of stock.
  • Incorrect pricing due to technical or human error.
  • Suspected fraudulent or unauthorized transactions.
  • Payment failure or unsuccessful verification.
  • Incomplete or incorrect customer information.
  • Orders that violate our Terms of Service.

If an order is cancelled by us after payment has been received, the full amount paid will be refunded to the original payment method.

4. Refund for Cancelled Orders

For eligible cancellations approved before dispatch:

  • Refunds are processed to the original payment method used during checkout.
  • Refunds are generally initiated within 5–7 business days after cancellation approval.
  • The time taken for the amount to reflect in your account depends on your bank or payment provider.

5. Subscription and Recurring Purchases

At present, Fashino World does not offer subscription-based products or recurring purchase plans.

If subscription or recurring purchase options are introduced in the future, this policy will be updated accordingly.

6. Changes to Orders

Once an order has been confirmed, we may not be able to modify:

  • Products
  • Quantity
  • Size
  • Colour
  • Shipping Address
  • Payment Method

If you need assistance, please contact our customer support team immediately after placing your order. We will make reasonable efforts to accommodate changes before the order is processed, but modifications cannot be guaranteed.

7. Contact Us

If you wish to request an order cancellation or have any questions regarding this policy, please contact us:

Fashino World

📧 Email: contact.fashino@gmail.com

📞 Phone: +91 98311 94847

📍 Address:
57 Anandpally, Jadavpur
Kolkata – 700032
West Bengal, India

🕒 Customer Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)